Delivery & Return Policy

Delivery Rules

We are committed to providing a smooth and reliable delivery experience for our customers

All India Free Delivery: We proudly offer FREE delivery across India on all orders.
No Minimum Quantity Restriction: Whether you order one piece or multiple pieces of 500 ml RSM, your order will be delivered without any additional shipping charges.
Processing Time: Orders are usually processed within 1–2 business days after confirmation.
Delivery Time: Depending on your location, delivery may take 3–7 business days.
Order Tracking: Once your order is shipped, you will receive tracking details to monitor your delivery status.
We ensure that every product is carefully packed to maintain quality and freshness during transit.¹

Return & Refund Policy

We maintain strict quality standards for all our products. Please read our return and refund policy carefully

No Return / No Refund Policy: Once a product is delivered and accepted, we do not offer returns or refunds under normal circumstances.
Damaged Product Exception:
In rare cases, if the product is accidentally damaged during shipping (CPM-related issues):
You must inform us within 24 hours of delivery.
Share clear photos/videos of the damaged product.
Our team will verify the issue.
Approval Process:
After verification, if the claim is found valid, we will offer either:
Replacement of the product, or
Refund (as per company discretion)
Non-Eligible Cases:
Returns or refunds will not be accepted for:
Change of mind
Incorrect usage
Minor packaging variations

Contact & Support

If you have any questions or issues related to delivery, return, or refund, feel free to contact us

 Phone/WhatsApp:- +918101680629

 Email: info@khaati.in / support@khaati.in

Our team is always ready to assist you with a smooth and satisfying shopping experience.